Privacy & data policy

This page details the types of data collected, the purposes for processing, security measures to protect data, and the rights of individuals regarding their personal information.

Consent

Tax Star is sensitive to the privacy of visitors to the taxstar.app and its service offering. Each time a user visits the site he/she consents to the collection, use, disclosure, and processing of personal information in accordance with this Privacy & Data Policy.

The provision of any personal information relative to another person, is deemed to be obtained with proper consent from such person for the use, disclosure, and processing of such personal information as described in this Privacy & Data Policy.

Personal information collection and use

This Site collects and processes personal information about you upon completion of registration and profile forms on www.taxstar.app. The information shall be used to provide details to third parties. The information given allows us to communicate with the user material such as but not limited to site offerings, products, promotions and other similar communications.

The type of personal information accumulated as part of the registration process includes but is not limited to name, phone number, e-mail address, date of birth, nationality, current salary, current profession and other similar information.

Our platform collects and stores user images and information, such as profile pictures and content submissions. While we do not share these images with third parties for general purposes, we may share certain information with trusted third-party providers. This sharing is limited to specific services and is conducted under strict data-sharing agreements, ensuring your data's privacy and compliance with relevant laws.

Your images and information are primarily used internally to improve our services and user experience. By using our platform, you consent to the collection, storage, and limited sharing of your data. We prioritize your data's security and have implemented robust measures to protect it. If you have any privacy concerns or questions, please contact our Data Protection Officer (support@taxstar.app). Your privacy is a top priority for us, and we are committed to safeguarding it.

We may also collect, process, store and analyse anonymous information about you obtained from your browser or through the use of “cookies” or other tools that track, measure and analyse the behaviors and usage patterns of visitors to our site and users of our services. We may use third party tracking services to track and analyse such anonymous information from users of our service, and such third parties may use cookies to help track user behavior.

We may send you communications via email about our service. You can opt out of receiving communications from us by changing your notification settings on our website.

Except as set forth in this privacy policy, we do not sell or release your Personal information to third parties without your consent. However, we reserve the right to gather, analyse, aggregate and transform non-personally identifiable information sourced from all or any portion of our visitors and users, and to make this information available at our site or through other means, channels or partners at such time and on such terms as we believe are appropriate.

While we take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information, Tax Star is not liable for unlawful or unauthorised use of Personal Information by any of such persons unless such unlawful use was a direct result of our gross negligence or wilful misconduct.

All Personal Information linked to your account will be deleted at your request as soon as reasonably possible in accordance with the law. When you make a request to delete your account, your data will be deleted from our production servers, and you will no longer be able to access your account. However, we may retain your Personal Information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our terms of service, and take other actions otherwise permitted by law.

Please remember, however, if we have already disclosed some of your Personal Information to third parties, such as your accountant, we cannot access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.

Aggregated or anonymous data derived from your Personal Information, which cannot be traced back to your account, may remain on our production servers indefinitely. We reserve the right to use any aggregated or anonymous data derived from or incorporating your Personal Information.

Tax star use of acquired information

Tax Star uses your provided information to:

  • Confirm and complete application forms filled in by you;
  • Provide customer support (including, responding to your requests), troubleshoot and resolutions for problems and disputes;
  • Contact you to verify the information provided to us;
  • Understand and anticipate your needs and preferences;
  • Ensure this site is of interest to you (including, customisation of advertising and content) and help us better understand your use of this site;
  • Protect the security and integrity of this site;
  • Conduct internal reviews of this site and administer this site’s systems;
  • Monitor compliance with and enforce this Privacy & Data Policy, our Terms of Use and any other applicable agreements and policies;
  • Develop, enhance and market our products and services or the products and services of third parties;
  • Provide you with promotional materials, offers and personalized information;
  • Manage our business and operations;
  • Meet legal and regulatory requirements;
  • Provide administrative communications to you;
  • Apply User Generated Content as permitted in our Terms of Use; and
  • For other purposes which may be disclosed when you provide personally identifiable information or in this Privacy & Data Policy.

Cookies,web beacons, or similar technologies

The site is entitled to collect certain information that reveals the frequency with which the site is being visited, the times and dates of visits, and other information. Information is collected through various means. These devices may also be used on our behalf by third parties that manage our advertising on other websites; allowing us to identify which class of advertisements bring visitors to our website.

We may employ cookie technology, web beacons, transparent GIF images, and similar devices to facilitate site administration and navigation and to provide an enhanced online experience for our visitors. Most browsers accept cookies automatically, but can be configured not to do so. If the user wishes to disable cookies, he/she must refer to the browser help menu. If the user disables cookies, he/she may not be able to access some features on our site.

We may use devices like web beacons and transparent GIF images to count and recognise users. Being able to access cookie data allows for personalisation of the website while enhancing user experiences.

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

We use the Google Analytics cookie on our site. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site. Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

We also use the DoubleCick cookie on our site. Google uses the DoubleClick cookie in the ads served on the websites of its partners, such as websites displaying AdSense ads or participating in Google certified ad networks. When users visit a partner's website and either view or click on an ad, a cookie may be dropped on that end user's browser.

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. Google's use of the DoubleClick cookie enables it and its partners to serve ads to ours users based on their visit to our sites and/or other sites on the Internet. Users may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting Ads Setting

Disclosure of information

Tax Star may provide personal information to third parties who provide services on our behalf. These parties may use the information solely in conjunction with the specific services they provide (e.g., responding to your question, replying to a call back request, initiating a consumer survey, etc.). Some of these third parties may be involved in administering or supplementing Tax Star databases and will need to have access to the information in order to do so.

In the event that Tax Star sells or buys any business or assets, Tax Star may disclose your personal data to the prospective seller or buyer of such business or assets.

If www.taxstar.app or a substantial amount of all of its assets are acquired by a third party, the personal data held by it about its customers will be one of the transferred assets.

Tax Star reserves the right to disclose personal information as needed if such information is required by law, court order or requested by a government entity.

Send-to-a-friend tools

This site will include send-to-a-friend applications that make it easy to forward information from our site to others. In order to address the user's e-mail message, the application may ask you to input the recipient’s e-mail address and/or similar information. Tax Star does not retain any of this information.

Changes in privacy & data policy

Our Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Parental consent

If a child has provided Tax Star with personally identifiable information, a parent or guardian of that child must contact us using the form found on the site if they would like access to this information or have their child's details deleted from our records. We will take steps to verify the identity of anyone requesting information about a child to ensure that the person is in fact the child's parent or legal guardian. If requested we will use all reasonable efforts to delete the child's information from our databases.

If you are under 16 years of age, please do not send any information about yourself to us or on this Site, including your name, address, telephone number or e-mail address. In the event that we learn that we have collected personal information from a child, we will delete that information.

The consent to the terms of this privacy & data policy

By using this website, the user assents to all of the terms of this Privacy & Data Policy and this website’s Terms and Conditions. If the user does not agree with any term of this Privacy & Data Policy or our Terms and Conditions, he/she should not use this Site or submit any personal information.

The user's control over personal information

The user always has the right to review and update the information that he/she previously provided to us on this website. Users may also contact us in order to remove him/her from our list of email addresses. Furthermore users have the right to request that their data not be processed for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via the contact us form found on the site.

Payment data

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

How to contact us

If you have any question or concern about this Privacy & Data Policy, Terms & Conditions or about our collection or use of information, you should contact us. You can reach us via support@taxstar.app..